Refund policy

30-Day Returns

We want you to love your SummitCap. If you are not completely satisfied, you can request a return within 30 days of receiving your order.

To be eligible, items must be unworn, unwashed, in their original condition with tags and packaging. Please keep your proof of purchase.

To start a return, email us at info@summitcap.store with your order number. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can make it right at no cost to you.

Exceptions

Sale items and gift cards cannot be returned unless they arrive defective or damaged.

Exchanges

The fastest way to get a different color is to return the item you have and, once the return is accepted, place a separate order for the new item.

Refunds

We will notify you once we have received and inspected your return and let you know whether the refund was approved. Approved refunds are issued to your original payment method within 10 business days. Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Contact

SummitCap LLC
1344 Clark St, Thermopolis, Wyoming 82443, United States
Email: info@summitcap.store
Phone: (929) 263-6433